The Benefits of an Internship
Posted by Amelia Spanton on 11 June 2021

My last twelve weeks as an Intern at Hey Me have been a fantastic learning experience and have given me invaluable insight into so many areas. 

Interview Experience  

The experience of applying to and interviewing for Hey Me was initially daunting but helped me develop in a number of ways.  

I improved my interview skills and learnt to deal with interview anxiety, thanks to the guidance of the University of York’s careers team. They encouraged me to employ specific techniques, such as the ‘STAR’ technique to provide clear answers to interview questions. With the help of the book ‘The Interview Expert’ by John Lees, I was able to come to the interview prepared.  

Although I got some unexpected questions, I managed to stay calm and focused, unlike in previous interviews. I panicked when they asked me to describe myself in three words, who knows what I said but it must have been ok! 

After the successful interview, I was over the moon when I received the opportunity. After previous failures, this boosted my confidence and proved that I was right to not have given up.

Joining Hey Me 

I was nervous and excited to start and didn’t even anticipate how much I’d come to love working at Hey Me.

Amy and the team were so welcoming and it was great to join such a close-knit company. The benefits of working for a small business, even remotely, is that you can get to know your team and build relationships with them.   

Hey Me’s policies of remote and flexible working were great and I had never experienced working for a company like this. It’s helpful for when you’re balancing multiple priorities and projects and allows you to maximise your productivity without the rigid structure of a 9-5 workday.  

Developing skills 

There is a positive culture of learning at Hey Me and we are encouraged to improve and upskill. For me, a marketing, communications and PR novice, this was a fantastic opportunity to learn from a team with vast experience in the industry and I also had the chance to see what working in an agency is like. 

My social media marketing skills have improved vastly. Before Hey Me, I had learnt through a mix of volunteering and online courses. So, to be able to build on this initial learning and put what I had learnt into practice was great. I am now well-versed in creating social media schedules, creating engaging content, providing comms reports and more.

I’ve also had the chance to sharpen my writing skills through creating blogs for Hey Me, though it was tough at first getting used to writing in a non-academic format. 

Through working as a remote team, my online collaboration and teamwork skills have improved which is valuable in terms of the future of work and the context of the pandemic. There are always challenges when it comes to online communication, but patience is the best tool for dealing with these.  

I have seen my time management, initiative and self-motivation grow throughout the internship particularly because of its remote nature. As a third-year at university doing her final term, sometimes it was challenging to balance all the work and it did get overwhelming. Through creating clear plans and timetables and staying optimistic I was able to keep on top of everything.  

Learning about industries  

Not only have I learnt about and developed skills but I also have gained insights into a range of other industries from rail to business coaching.  

Hey Me’s clients span a range of industries but a number of them are part of the rail and technology industries. In this short space of time, I’ve gained a wealth of knowledge about these industries from doing industry update posts for Hey Me to media monitoring for clients.

Internships also provide a great chance to network with people you’d likely never normally meet. I’ve managed to meet many people from various industries who can offer great advice and whose connections will be useful in the future  

A laptop with a "Hey Me" business card on top of it, surrounded by pens, a cup of tea and miscellaneous business magazines.

The future 

I’m so grateful for the knowledge and skills I’ve gained throughout this internship that I can take into the world of work. I’m so pleased Hey Me have asked me to stay on with them after I graduate and I look forward to continuing to work with the team. I believe this is great evidence of the career development opportunities that internships can offer.  

The benefits of being an intern are numerous, from networking to developing skills. If you’d like to learn more about the benefits of having an intern, we posted a blog on this topic previously. 

“Since day one, Amy herself has fit seamlessly into our team, understanding the message we want to convey and the audiences we want to reach. Her upfront audit was invaluable in helping us internally hone our common voice, which has demonstrated itself in the consistency of the content we put out as a brand and as individuals within the company. Behind the scenes, Amy has instinctively adopted our internal communication methods (Slack, SharePoint) and works closely with our in-house graphic design team to ensure our graphics and copy are in sync.” Lucy Prior MBE - previously from 3Squared 2021
“After meeting Amy a few years ago, I was able to provide her with an opportunity to manage the comms on a major alliance, alongside Marie from Doodle HR, which she flourished at. Amy helped me to implement a more structured approach, freeing up my time to work more closely with clients and create new content. Hey Me are easy to deal with and quick to provide valuable solutions; I wouldn’t hesitate to work with Amy and the team again” Karen Duncan - Lanehead Coniston
“Working with Hey Me is very straight forward - they take you through whatever process is needed, with clear instruction and good ideas. Since working with Hey Me, Zak Mobility now has a strong brand identity and purposeful website that is fit for purpose. I would recommend Hey Me to other companies, as they do a professional job with a friendly face.” Sam Pearce - CEO, Zak Mobility
“As a member of the RIA SME Leadership team, Amy ran a slimdown version of the Hey Me messaging workshops in 2023. The workshops helped the team to delve deeper into what the SME group stood for, what it meant to them as individuals and businesses and what they wanted to gain from communications. By holding up a mirror to those in the group and using a tiered approach, the group was able to find a common purpose and with Hey Me's help, a common language which best represented the aims of the leadership team and our RIA SME members. The fantastic results of this can be seen in action on our SME page of our website.” Isabella Lawson - Railway Industry Association

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