Amy Bell - Hey Me

Ask an expert: Change is coming – are you prepared for it?

Amy Bell | 11 September 2020

Managing director and PR, marketing & communications consultant Amy Bell from Hey Me tells us why change is changing and how we should prepare for it. Change has long been considered constant in business. We all know that for a business to evolve, change needs to happen. But now change is changing – Covid-19 has […]

Ask the expert: Why meaningful interactions are vital right now

Amy Bell | 9 September 2020

Managing director and PR, marketing & communications consultant Amy Bell from Hey Me tells us why meaningful interactions at work are vital right now. Whether you realise it or not, interactions happen constantly at work. These can be social, i.e., coffee cooler moments, personal, i.e., friendships through work, and business-related, i.e., meetings, etc. They happen verbally, in […]

Ask the expert: Why clarity sits at the heart of a successful business

Amy Bell | 4 September 2020

If I had to pick one word that defines the success of an organisation it would be clarity. Clarity in a business is about providing clear information so that all employees know what the business stands for, how they are involved, and the role they play in making it successful. If your employees were asked […]

Three things for three years

Amy Bell | 17 August 2020

This week, we celebrated three years of Hey Me. Three years, wow when did that happen?! When I worked as an employee, I would always get to about the 18 months stage, sometimes earlier and start reviewing the role. What had I achieved, what else was there to do, how was I making an impact […]

Communications support to reposition your business

Amy Bell | 22 July 2020

Communications support to reposition training & activity centre to health & wellbeing retreat: Lanehead is the historic home of artist William G Collingwood. The house, cottage and purpose-built creative workshop Swallows & Artisans is a group accommodation and activity property overlooking Coniston Water, Lake District. Co-owner Karen Duncan was looking to rebrand Lanehead from a […]

Behind the scenes: Giving that added extra to volunteering

Amy Bell | 8 July 2019

I was recently nominated and shortlisted in the Volunteer of the Year category in the Active York Sport awards. This is the annual celebration and recognition event for sports in York. It was the first time the club has had any nominations and this year we had two. One for me and one for York […]

What language do you use to speak to your customers?

Amy Bell | 26 November 2018

When I ask, what language do you speak? I don’t mean language in the classic sense of English, Spanish or Chinese; although that is relevant and an important element of your business. I am referring to the words and phrases used to describe your products and services. One of the biggest risks for a business […]

The problem with the rail industry

Amy Bell | 23 October 2018

As a country I feel that we have a tendency to undervalue key services due to bad experiences or knowledge of other peoples’ bad experiences. This coupled with a lack of information, knowledge and understanding means these services are on a hiding to nothing. The two service providers that particularly jump to mind are; the […]

You are the focal point

Amy Bell | 24 September 2018

I have always been the person behind the scenes, happy to write the words for other people to say, or to come up with the quotes to be written in features and articles. Always pulling the strings, as it were, rather than sitting in front of the camera. Until now. Since setting out as a […]

What is a communications audit?

Amy Bell | 18 September 2018

During my time at Toyota Material Handling UK I learnt a little about the Toyota Production System and this learning has impacted on my way of working ever since. This is particularly true when it comes to reviewing communications and using communications audits. One of the main things that I took away from my time […]